QA27052022DBN
Purpose of the Job: The Administrative Assistant is accountable to perform administrative tasks within the quality Assurance and Complaints Department.
Key Performance Areas
Promote good working relationships with stakeholders
- Ensure that RAF values are adhered to in all the dealings with stakeholders
- Ensure telephone is answered in a professional manner
- Ensure visitors are greeted in a professional manner
- Direct all calls/visitors, to the relevant officer
Diary System
- Ensure files are requested as per diary system
- Allocation of files, to the relevant officer
- Completion of movement register
- Updating of electronic status register
- Return files to the relevant departments
Correspondence Management
- Ensure all correspondence is correctly filed
- Determine exactly what is required per correspondence received
- Ensure, Faxing, photocopying, emailing is completed within set time frames
Qualifications and Experience
- NQF 4 (Matric or Grade 12) qualification
- Certificate of Diploma in Office Administration will be advantageous
- Computer literacy in MS Office, Word, and Excel essential
- Relevant 1 year’s work experience in a similar environment
Technical and behavioural competencies required
- Good organisational, administrative and time management skills
- Proficiency in English and preferable one other official language
- Good communication skills
- Good interpersonal skills
- Team Player
- Personal Mastery
- Emotional Wisdom
- Ethics and governance
- Customer orientation and customer focus
Road Accident Fund Values
- Integrity,
- Compassion,
- Accountability,
- Respect,
- Excellence
Remuneration
Total cost to company applicable to this position is minimum R185 338.00 per annum, negotiable.
NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.
Closing date: 07 June 2022
Applications can be forwarded to the Recruitment Officer at: TempsDBN@raf.co.za